Monthly Archives: July 2009

Configuring iCal to sync with Google Apps using CalDAV

Recently we were helping a client plan their migration from Microsoft Exchange to Google Apps. The customer requested that we investigate how their OS X users were going to be able to use Google Calendars with iCal locally on their Macs.

As a Google Apps provider, we were happy to work with them to develop procedures that would work for their users with minimal impact on their current work practices. We began researching but were frustrated at first with what we found. We quickly discovered this helpful Google article, but it didn’t include any instructions on how to add additional calendars other than your own primary calendar.

The critical piece of missing information was how to build the CalDAV server address for the all the calendars you have set up in Google Apps. It is important to remember that all of the sharing and setting of permissions for calendars are controlled by the web interface. You will need to go into the settings panel for each calendar to find the Calendar ID for each calendar you wish to add.

ical_googlecaldav_54

The CalDAV address for your primary calendar is always https://www.google.com/calendar/dav/YOUREMAIL@DOMAIN.COM/user where your Google Apps account replaces YOUREMAIL@DOMAIN.COM. On the settings page of each of your calendars there is a section labeled Calendar Adress. To the right of the XML ICAL and HTML buttons you will see the Calendar ID. The CalDAV server address you will use when configuring iCal to sync with the Google Apps servers is https://www.google.com/calendar/dav/{CalendarID}/user.

It would be nice if Outlook could consume CalDAV natively like iCal which would make working with multiple Google Calendars as easy as this in Windows.


Detailed step-by-step instructions are in the full version of this blog post below.

To configure a calendar in iCal to sync with Google Apps using CalDAV

1) The unique Calendar ID needed for the account url is only available through Google Calendar settings. Select the small down arrow next to the calendar that you are importing and select Calendar Settings.

ical_googlecaldav_41

2) This will bring up a page with details for that calendar, scroll all the way to the bottom to the section labeled Calendar Address: and copy the Calendar ID:

ical_googlecaldav_53

3) Open iCal and go to Preferences.

2) This will pop up a list of your current Accounts. Click on the plus sign on the bottom left to launch the Add Calendar window.

ical_googlecaldav_22

3) Fill out the information that is requested including:
Description: (Something that will help you identify the calendar in the list)
Username: (your full Google Apps email address including the domain)
Password: (your Google Apps password)
Server Options (select the small arrow to open this field)
**Account URL: (The CalDAV server address you will use when configuring iCal to sync with the Google Apps servers is https://www.google.com/calendar/dav/{CalendarID}/user.)

ical_googlecaldav_3

**Account URL: The CalDAV server address you will use when configuring iCal to sync with the Google Apps servers is https://www.google.com/calendar/dav/{CalendarID}/user.

The CalDAV address for your primary calendar is always https://www.google.com/calendar/dav/YOUREMAIL@DOMAIN.COM/user where your Google Apps account replaces YOUREMAIL@DOMAIN.COM. On the settings page of each of your calendars there is a section labeled Calendar Adress. To the right of the XML ICAL and HTML buttons you will see the Calendar ID. The CalDAV server address you will use when configuring iCal to sync with the Google Apps servers is https://www.google.com/calendar/dav/{CalendarID}/user.

ical_googlecaldav_61

4) Once you click Add, the calendar will begin syncing in iCal, but before you close the Accounts window, make sure to set the Refresh calendar to a desirable time:

ical_googlecaldav_72

5) Simply repeat the steps above to add multiple Google Calendars to iCal! Below is a screenshot of iCal with several Google Calendars already synced.

ical_googlecaldav_81

Troubleshooting Tips

ical_googlecaldav_9

This error simply means that the password or username was mistyped and needs to be corrected. Ensure that you are using your full Google Apps email address and your Google Apps password.

ical_googlecaldav_10

This error means that either the URL https://www.google.com/calendar/dav/{CalendarID}/user is incorrect or the Calendar ID is incorrect.

MxToolBox Announces Partnership with Google Apps

Austin, TX – July 20, 2009:  MxToolBox has provided email security using Google products to thousands of customers for the past five years and we are proud to now offer Google Apps as well. Google Apps are best known for their Gmail product, but there are also a number of new products available including Google Docs, Google Sites, Google Calendar, Google Chat and Google Chat with Video. From an email security perspective, Google protects users from spam, viruses and other messaging-based threats. Another great benefit is Google’s incredible storage capacity, 25gb per user, as this provides new email archiving capabilities never before thought of.

MxToolBox is also proud to offer their rock star support team who will help your company implement any and all changes needed in order to make your transition over to Google Apps as smooth as possible. Switching to a new email service can be overwhelming, but it doesn’t have to be! You can even test our service with a subset of your users and let them explore all the features before completing the transition.  “The migration to Google Apps was very simple and painless, and that’s exactly what we were hoping for. I foresee the collaboration tools in Google Apps growing in importance, as our sales partners start to use Google Docs to collaborate with vendors, customers, and folks here at corporate,” said Shawn Faulkingham, Director of IT, Indoff, Inc.

MxToolBox has a track record for innovation and deployment of on-demand solutions. Along with announcement of their revolutionary Zimbra Emergency Mail Product a year  ago, MxToolBox has always been on the cutting edge with Email Continuity and Software-as-a-Service (SaaS). Both the Google Apps and Google Security and Compliance Products are an excellent fit with MxToolBox and we are excited to now be offering these new products to our current and future customers. Google Apps is available for purchase immediately from MxToolBox here or if you have questions about the product, please feel free to call us at 1-866-MXTOOLBOX or email sales@mxtoolbox.com.

Save time and money with Google-powered email, IM and calendar
  • Essential messaging apps – Gmail and Google Calendar are included.
  • Continuous innovation – Put the web’s rapid pace of innovation to work for your business. New features
  • Lower cost – No hardware, software or patches, so you save money. Estimate your savings
  • Universal access – Access your data from anywhere. Connect with IMAP, POP or from mobile devices.
  • Enterprise-class service – Google Apps includes a 99.9% uptime SLA. *Phone support is available for critical issues.
  • Secure infrastructure – Multiple layers of protection keep your business data safe and secure. Learn more

Why businesses use Google Apps for professional email accounts

  • Get control of spam – Advanced filters keep spam from your inbox so you can focus on messages that matter.
  • Keep all your important email – 25 GB of storage per user lets you keep just about anything you think may be important down the road.
  • Unified communications – Email, instant message, and make high-quality voice and video communication without launching a separate application.
  • Find old messages instantly – Google search technology is built in, so you can find emails and instant message conversations quickly.
  • Prevent data leaks – Create custom inbound and outbound policies to keep sensitive information safe with Email Security.

Why businesses manage their time with Google Calendar

  • Get people together easily – Just pick a time (based on when people are free) and enter meeting details. Google Calendar will send invitations and keep track of RSVPs.
  • Keep all your important email – 25 GB of storage per user lets you keep just about anything you think may be important down the road.
  • Share project calendars – Share whole calendars company-wide or with specific people. Coworkers can have editing rights and see shared events alongside their own schedules.
  • Show event information in context – Embed an internal calendar in Google Sites or publicly on your website, no programming required.

The system has already proven itself in real-world situations and the ease of changing over to Google Apps.  Mike Campbell, Director of Information Technology at Eli Research, Inc. said “Why move our internal email infrastructure to Gmail? Because I get all the upside of a huge scale upgrade, and I don’t need to revise my budget or put extra equipment in my server rooms or add internal support to ensure uptime, or even teach users to use it. It’s a natural.”

Google Apps is available for purchase immediately from MxToolBox here.


MxToolBox is on Twitter! Make sure to follow us so that you stay up to date on any changes to our system, new blogs, new information etc.

Zimbra Security Vulnerability Report Update: July 2, 2009

Zimbra has issued an update on the potential security risk found in versions 4.5 and earlier. MxToolBox recommends that all Zimbra users read the below notification and make the recommended changes.

Follow up message
Zimbra: the leader in next-generation messaging and collaboration
Greetings ,

This is a follow-up communication after yesterday’s initial security alert and contains additional information and resources for ZCS Network Edition and Open Source Edition users.

DESCRIPTION

Those who did not view the first alert should know Zimbra has been made aware of a potentially critical security vulnerability in Zimbra Collaboration Suite. All released versions of ZCS Network Edition and Open Source Edition are impacted.

This vulnerability allows unauthorized, remote access to files that are readable by the “zimbra user” account on the ZCS Mailbox Server (also known as mailbox service, “mailboxd”, or “tomcat” on versions 4.5 and earlier).

SOLUTION

A patch file has been provided already (see below); it does not require you to fully upgrade your Zimbra server, and if you have multiple servers, the patch needs to be applied to all servers running the ZCS Mailbox Server (“mailboxd”).

This is a critical vulnerability and we recommend all customers patch their systems immediately if not already done.

We would like to thank Hubert Seiwert, as well as John Stamatakis and Arjun Pednekar, for the discovery and reporting of the vulnerability.

LATEST PATCH FILE AND INSTALLATION INFORMATION

Zimbra customers should go to the Zimbra Support Portal for the latest installation instructions and patch file downloads. Customers can also create support tickets in the Portal if you need help or require more information from Zimbra.

https://support.zimbra.com
(please copy-and-paste this URL into your browser)

Contact your Zimbra sales representative if you do not have Support Portal access set up (sales@zimbra.com).

Customers and community members may visit the Zimbra Forums for similar download information and updated instructions.

http://www.zimbra.com/forums/announcements/30754-critical-security-issue.html
(please copy-and-paste this URL into your browser)

Sincerely

The Zimbra Support Team


MxToolBox is on Twitter! Make sure to follow us so that you stay up to date on any changes to our system, new blogs, new information etc.