MxToolBox Blog

Archive for the ‘MX Watch’ Category

What does the Bounce Message – “Unable to Relay” Mean?

Friday, May 7th, 2010

If your customers are receiving an error message like below, there are 2 settings that may need to be adjusted.

‘name@domain.com’ on 9/15/2006 11:11 AM
550 5.7.1 Unable to relay for name@domain.com

Configure your Exchange Server to accept mail anonymously for your domain
The directions below are for Exchange 2007, but most mail servers should have similar settings.

Please confirm [...]

Spam and Virus Trends from Google Postini

Tuesday, April 27th, 2010

Editor’s note: The spam data cited in this post is drawn from the network of Google email security and archiving services, powered by Postini, which processes more than 3 billion email connections per day in the course of providing email security to more than 50,000 businesses and 18 million business users.
In 2009, the security community [...]

Ping Tool Reporting Wrong IP

Tuesday, April 20th, 2010

This morning we released our April Newsletter and let everyone know about one of our favorite tools. Unfortunately for about 30 minutes if you sent an email to ping@mxtoolbox.com it was not returning the correct Outbound IP. This has been corrected and we apologize for any problems this may have caused.
UPDATE: This issue was resolved [...]

What does the Warning ‘Reverse DNS FAILED!’ Mean? – SMTP Diagnostic Tool

Thursday, April 1st, 2010

We wanted to give a bit more insight into the Warning from our SMTP Diagnostic tool about ‘Reverse DNS Failing’.
When a sending server makes a connection to the recipient server, the recipient server notes the sending IP address and performs a reverse lookup. This is done by sending a DNS query which returns a Fully [...]

What does the Warning – Reverse DNS does not match SMTP Banner mean? – SMTP Diagnostic Tool

Monday, March 22nd, 2010

We wanted to give a bit more insight into the Warning from our SMTP Diagnostic tool about ‘Reverse DNS does not match SMTP Banner’.
The short answer is that the reverse IP address name is not contained in the server HELO or EHLO banner. In the example below, the string “someotherdomain.com” is not found [...]

Web Security Breaches Rock Hotmail Users

Friday, March 19th, 2010

Users of Microsoft’s free email service Hotmail are reeling this week after a huge web security breach last month. All Hotmail users are encouraged to change their passwords and be vigilant as an increase in spam activity on the site has led to web security breaches.
Individual accounts have been hacked in recent weeks, and then [...]

Google Announces New Message Log Search for Google Apps Premier and Postini

Tuesday, February 16th, 2010

Google announced a few months ago that they would be releasing a new function for searching Message Logs. Last week it was officially released and has been widely accepeted by all system administrators. The Message Log Search is available for Google Apps Premier and Postini administrators on Systems 5, 6, 7, 8, 9 and 200.
The [...]

Reverse DNS FAILED! This is a problem.

Friday, December 4th, 2009

When a sending server makes a connection to the recipient server, the recipient server notes the sending IP address and performs a reverse lookup.  This is done by sending a DNS query which returns a Fully Qualified Domain Name ( FQDN) registered for that IP address.  If the sending SMTP address matches the domain, then [...]

CSMA Blacklist – Website Down

Wednesday, December 2nd, 2009

We have received reports that the RBL (Real Time Blacklists) CSMA has gone down.  My Engineers have completed an investigation and they discovered that the RBL CSMA isn’t dead, but their website is offline at this time. Please view the Google Cache of their website for more details. Our tool is working as it should however it appears [...]

Ten Email Related Websites to be Thankful For

Tuesday, November 24th, 2009

Happy Thanksgiving!

To celebrate Thanksgiving we thought it would be fun to put up a list of the ten email related websites that we are thankful for. If you know of a tool that needs to be added to the list, please add it below in the comments. Keep in mind that this list is not [...]