Please note we had recently applied for static IP address and along with getting an initimation of the static IP details, we also received an information that it has been blacklisted, please solve the problem immidiately

we had sent an email also some days back

STATIC IP ADDRESS : 122.160.221.231

Rohit,

I didn't notice any information prior - I apologize for the delay in responding. Sorry to hear that you are having delivery trouble caused by a blacklist. MxToolBox does not actually run a blacklist or have any affiliation with blacklist providers. You can contact many blacklist operators directly by following the link provided in the "details" section of our blacklist report, or via the blacklist name. Each blacklist has different delisting criteria and protocols.

It's not your IP Address that is listed, it's the entire range of IP Addresses of your provider: Reason for listing: 127.0.0.2, Your ISP AIRTELBROADBAND-AS-AP Bharti Airtel Ltd., Telemedia Services/AS24560 is UCEPROTECT-Level3 listed for hosting a total of 19371 abusers. See: http://www.uceprotect.net/rblcheck.php? ... 60.221.231

I would recommend contacting them to get in touch with UCEProtect. Also, if you're running an email server, you have no valid PTR-Record (aka Reverse-DNS). They should be able to help you. Best of luck to you in resolving the issues and thanks for using our SuperTool!

_________________
Chad James
Sales Manager / Customer Service
MxToolBox, Inc.
Toll-Free: 866-698-6652, ext.116
chad@mxtoolbox.com