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 Post subject: Re: Warning - Masked External Banner (Reverse DNS Failing)
PostPosted: Tue Jan 03, 2012 11:00 am 
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Joined: Wed Dec 31, 2008 11:51 am
Posts: 667
Location: Austin, TX
lucy123,

Can you provide your IP or domain so we can do further testing?

Thanks!
Wendy

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Wendy Young
Tier 2 Support Analyst
wendy@mxtoolbox.com

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 Post subject: Re: Warning - Masked External Banner (Reverse DNS Failing)
PostPosted: Tue Mar 13, 2012 8:22 am 
Why do we have to change the fqdn in receive connector? Changing the fqdn in send connector to match with ptr record is not enough? for instance, if someone is using spam filterng alliance to filter emails before they hit the email server and sending directly from the mail server, in this case send connector is the only one exposed to the world?


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 Post subject: Re: Warning - Masked External Banner (Reverse DNS Failing)
PostPosted: Tue Mar 13, 2012 8:55 am 
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Joined: Tue Dec 30, 2008 2:51 pm
Posts: 194
Location: Austin, Tx
People here are talking about editing their receive connector because our SMTP Diagnostics tool checks the banner presented by your receive connector and compares that to the domain returned in the PTR record for that IP address.

We cannot easily check the PTR for your send connector if it is a different IP because that would only happen during a message send, which we can't initiate a test for. I will look into putting this test into our MxPing tool which is run whenever you send an email to ping@tools.mxtoolbox.com.

Regardless, we are working on some upgrades to the site and the tools, one of which will be to ignore any single part of the SMTP Diag that you like, so that you can keep a clear board even if you decide to mask your banner (which we still don't recommend as it doesn't provide any real security).

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Peter LeBlond
MxToolBox
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 Post subject: Re: Warning - Masked External Banner (Reverse DNS Failing)
PostPosted: Mon May 28, 2012 12:04 am 
Thanks...fixed our email problem too!!!http://community.mxtoolbox.com/forums/posting.php?mode=reply&f=5&t=13170#


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